Home » Disciplines & Specialisms

The team of UPG has a rich and wealthy spread of expertise, individually and combined. This richness is at the hands of our relations and our partners on the island.

We have organized this wealth of expertise into specific teams. Each of the teams is split into a specific advisory unit and a general project management unit. This makes that we can focus on both functional issues as well as integral issues. Please click on the specific areas to view what we offer.

Disciplines & Specialisms
General Management Project Management & Execution Technical Marketing & Communciation Legal & Finance ICT Strategy & Operations Customer Management

General Management

The management of UPG is a flat, non-overhead structure. Self sufficient, every member active to clients and each other, active in the field up to and including the chairman. Learning by doing culture, guided by seasoned and senior international expertise.

General Management

  • Leading the pact
  • Coaching
  • Increase value of the individual members
  • Increase vale of the team

Areas of expertise (for external purposes)

  • Public Relations
  • Public Affairs
  • Business contacts
  • Executive relations

Project Management & Execution

Project and Program Management forms an integral part of UPGs portfolio. Although UPG is able to give advice and can run projects non a specific subject, the experience learns that a project always has relations to other areas of an organization. Any project will touch on other organizational areas, topics or even issues.

This integral approach -having an helicopter-view on the specific issues and to be able to oversee the general context in which a project is executed- delivers the ultimate benefits to an organization by the ability to do seamless integrations to the rest of the organization on the project results.

  • Project and program planning
  • Network planning
  • Visualisation of dependencies
  • Oversee and foresee potential issues and act upon those
  • Risk management
  • Executive reporting on progress and results

Technical

This is the Civil-, Mechanical- and Technical Engineering unit. With a very good and serious eye and respect for the surroundings on St. Maarten, this unit provides theoretical and practical advice on:

  • Redesigning
  • Facility / building extensions
  • Construction development
  • Simulations
  • Raw calculations
  • Capacity planning
  • Product maintenance
  • Standardization
  • Optimization of industrial processes
  • Planning
  • Materials Procurement
  • Periodic maintenance
  • Steel construction
  • Special parts / special parts maintenance

Marketing & Communciation

For the skills and expertise of the Marketing & Communications area, a rich spectrum can be obtained:

Communication

  • Branding
  • Internal Communication
  • External Communication - To the public
  • Communication Strategy
  • Communication issue analysis
  • Corporate Communication
  • Social Media

Marketing

  • Marketing Communication Strategy
  • Marketing Planning
  • Website Management
  • Content Management

Miscellaneous

  • Reputation Management
  • Damage Control
  • Risk Assessment

Legal & Finance

Everything which has to do with financial strategy and operations, reporting, etc.

Advice on:

  • Transactional accounting (Accounts Payable (AP) / Accounts Receivable (AR)
  • Management Accounting
  • Budgetting
  • Bookkeeping
  • Investment calculations
  • Tax law
  • ERP
  • Risk Management
  • Cost analysis
  • Strategic Financial planning
  • Creating balance sheets
  • Efficiency rating
  • Portfolio analysis
  • Income diversification
  • Setting up legal entities

ICT

In the process of describing skills

Strategy & Operations

With a major respect for the population and the workers in a company, this unit is specialized in (large) organizational movements and optimizations.

Advice on:

  • Strategic focus
  • Concrete values to operate
  • External focus
  • Service models
  • Turnarounds
  • Business process optimization
  • Governance
  • Organizational setup
  • Cost optimization
  • Increasing effectivity

Customer Management

Everything what has to do with your customers / clients / markets in the relation to your own organization. How to go about my customers and market:

  • Strategy on customers and markets
  • Multi-channel strategy
  • Formulas
  • Multi-media plan
  • Training on customer focus
  • Segmentation
  • Electronic Commerce
  • Client interfaces